The Birks Cinema offers a number of Front of House and Back Office roles.
Any current vacancies will be listed here. If you are interested in applying to an open position, please download an application form to drop into the Box Office or send to careers@birkscinema.co.uk.
We’re currently hiring for:
- Cafe Assistant / FOH
Reports to: Café Bar Manager Hours: Part Time - 8 hrs per week (minimum) Salary: £0.00 To be discussed over experience
The Birks Cinema is an ambitious outward-looking community enterprise in the heart of Aberfeldy in rural Perthshire. A world class independent cinema programme will always be at the heart of what the building offers to its community and visitors. The cinema incorporates a café split over two levels that offers cinema snacks, refreshments, lunch and evening snacks. Our additional focus is to improve the lives and well-being of the community we serve by providing a social hub and space for local groups to run activities.
The ideal candidate will have previous work experience in a coffee shop or similar environment but the main criterion is that the successful applicant must be enthusiastic and committed to providing excellent customer service. We also welcome people who are passionate about food and films and willing to contribute ideas. This role would suit a person with a flexible approach and a cheerful ‘can-do’ attitude.
PURPOSE
Cafe Assistants and Customer Experience Assistants play a vital role in the day-to-day front facing services of the organisation, serving customers food and beverages from the café, selling tickets for films and events and ushering our cinema audiences.
RESPONSIBILITIES
You’ll work closely with the Birks Cafe Team and report to the Café Bar Manager. Your day-to-day duties will include:
- Opening and closing the building
- Always provide excellent customer service
- Selling tickets for a wide range of films, food and beverages at our till counter
- Upsell items, taking orders and serving food and beverages in a busy cafe environment
- Brewing up tea and coffee items
- Food preparation and light cooking duties, such as hot dogs, nachos, sandwiches, soup, etc. Making soups and helping in the kitchen when is busy is appreciated
- Ushering cinema customers
- Ensure that a high standard of cleanliness is maintained
- Co-operate and communicate effectively with colleagues
- Maintaining a safe environment for our customers and staff
- Check toilets regularly to maintain standards of cleanliness
We’re open 6 days a week. Mornings, evenings and weekend work is required. Shifts can range from 3 hours to 8 hours per day. Occasionally, split shifts can be required due to sick coverage or exceptional circumstances.
Open 7 days a week during the tourism season. Holidays are not allowed during peak season unless authorised by management.
QUALITIES
- Communicates honestly, openly and consistently
- Adopts a flexible, adaptable approach to tasks and relationships
- Values and respects input from colleagues, actively seeking feedback
- A team player who stays calm under pressure
YOUR EXPERIENCE
- Ideally, you would have some previous hospitality experience
- Be cheerful and willing to work hard as part of a team.
- An interest in films and live events would be advantageous.
WHAT WE CAN OFFER
Flexible hours, a share of the monthly tips, free food and paid 20-minute breaks on shifts over 6 hours, 20% discount excluding alcohol and free tickets to films, excluding special events.
Full Job Description
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